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Andrews Lawn & Snow

Accessibility Statement

Last Reviewed: May 2026

Andrews Lawn & Snow is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to our website.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). WCAG 2.1 AA defines requirements that make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

This website is partially conformant with WCAG 2.1 Level AA. Known limitations are identified below and we are actively working to address them.

Scope

This statement applies to the website located at www.andrewslawnandsnow.com and all pages within that domain operated by Andrews Lawn & Snow.

Known Limitations

Despite our best efforts, some content may not yet be fully accessible. Known limitations include:

  • Embedded Google Maps: The interactive map on our Locations page may not be fully accessible to all screen reader users. If you need branch location information in an alternative format, please contact us directly.
  • Video Content: Background videos do not include audio descriptions, as they are decorative and contain no informational content.
  • Third-Party Widgets: Some third-party integrations may not fully conform to WCAG 2.1 AA. We are working with our vendors to address these issues.

Technical Specifications

Our website is built using HTML5, CSS3, and JavaScript and relies on these technologies for accessibility conformance. The site has been tested with modern browsers including Google Chrome, Safari, and Firefox, and is compatible with screen readers including VoiceOver (macOS/iOS) and NVDA (Windows).

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers or difficulty accessing any content, please contact us and we will do our best to provide the information in an accessible format:

We aim to respond to all accessibility feedback within two (2) business days. If you are unable to access any service or information on our website, we are happy to assist you by phone or provide information in an alternative format upon request.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a complaint with the U.S. Department of Justice:

  • ADA Information Line: 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)
  • Online: www.ada.gov

Our Commitment

Andrews Lawn & Snow is committed to ongoing efforts to improve the accessibility of our website and services. We review this statement at least annually and update it whenever significant changes are made to our website. We do not claim full conformance. Rather, we commit to a continuous process of identifying and addressing barriers.

This Accessibility Statement was prepared in accordance with W3C WAI guidance and last reviewed in May 2026.